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ICM Casual Youth Support Worker

Ipswich Community Media Mission Statement:

ICM’s mission is to challenge inequality by empowering people to transform their lives through learning and creativity.

Who are we?

Ipswich Community Media (ICM) is a grassroots-based organisation that delivers quality flexible learning, events, media engagement, and community-based projects that are responsive to the needs of our local community.

Through Learning courses and creative engagement ICM ensures a genuine inclusivity right to the heart of our wider, diverse community, meaning we can address crucial local issues through a range of innovative and engaging methods. All our projects are participant led.

ICM works in partnership with Ipswich Online (IO) Radio and offers a fresh and new approach to radio, based in the Ipswich area, IO is a grass roots, cutting edge station responding to the needs of the community.  

Through innovative and engaging methods, we are able to boost self-esteem, interpersonal, social skills, group working and provide pathways to employment and volunteer opportunities.

Overall purpose of the post

You will be responsible for supporting and encouraging a diverse range of young people aged 11-16 years, to engage in creative opportunities at Ipswich Community Media, in particular with South Street Kids through Music, Spoken Word, Radio & Creative arts.

South Street Kids is our longest running project, which has won a number of awards and accolades for its cutting-edge work in Westgate Ward. You will be supporting young people to have a voice, upskill and progress.


The post holder will be accountable to the Associate Artist/Project Coordinator.

Key responsibilities

  • Support Artist-Tutors and work frontline in workshop settings for South Street Kids on Saturday mornings and, where appropriate, deliver warm-up exercises and ice-breaker activities.
  • Support the creative teams with recruitment on to projects by pro-actively making contact with a range of services to raise awareness of ICM’s programme.
  • Make site visits to schools, informal youth settings, social care services and community festivals to raise the awareness of opportunities for young people.
  • Support the Artist-Tutor, liaise with young people and parents/carers to identify access or support requirements and ensure an effective care plan is implemented and communicated to relevant ICM staff or artist-tutors.
  • Support the implementation of health and safety policy, safeguarding children and adult at risk policies and security procedures
  • Support and implement the organisation’s Diversity and Disability Action Plan.
  • To be committed to putting young people at the heart of everything we do.
  • To be responsible for identifying and undertaking training and personal development to meet business needs, but more importantly for your own personal development.
  • To undertake any other reasonable duties, to ensure the smooth running of South Street Kids.

Who we are looking for


You do not need to have done this job before. We are looking for people who are passionate about their community, who want to change lives through creativity and/or give voice to young people for social change, and for a better more united neighbourhood.


  • Experience of providing youth support to arts sessions in particular relating to music, performing arts or broadcast and digital.
  • Experience in conflict resolution and dealing with challenging behaviour
  • Demonstrable knowledge and understanding of the arts and their value to young people’s development
  • First Aider, or willing to undertake first aid training
  • Knowledge of local community, social tensions and relationships
  • Qualification in Youth Work or related or willing to undertake this with ICM’s support

Role: Casual Youth Support Worker

Location: Activity will be based across South Street Studios and Eastern Angles Theatre, with outreach and outdoor delivery around Maple Park in West Ipswich.

Contract: Casual

Hours: At least 2 hours each Saturday morning during term time (10am – 12pm) This is at least 39 weeks over the year.

This role has huge potential for more hours of work and opportunities as we grow our projects. ICM will also offer free training in Safeguarding and will support you towards Youth Work Qualifications if this is required, as well as supervision and career progression in youth work and arts facilitation. ICM will cover the costs of all training.

Pay: These rates are for the National Living Wage (for those aged 25 and over) and the National Minimum Wage (for those of at least school leaving age).

25yrs+                                         £8.55 an hour

21yrs to 24yrs                           £8.20 an hour

18yrs to 20yrs                           £6.45 an hour

Application Deadline:             Monday 29th March 2021 at 5pm

Interview Date:                          Thursday 8th April 2021

Start Date:                                  Saturday 24th April 2021

How to apply

Please read this job description carefully and send your CV and Cover Letter (no more than 1 page) explaining why you would like this role and what you think you can bring to it.

Email to by 5pm Monday 29th March 2021.

We also accept video applications, please send your video via Wetransfer or a Dropbox link to by 5pm Monday 29th March 2021.

If you would like to submit your application in another format or to discuss the role, please email to arrange an informal chat.

We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender or disability. As part of our commitment to racial justice we particularly welcome applications from Black, Asian and Minority Ethnic candidates.

Download the full job description here.